thank you! I noticed the chapter 1 exam is grayed out for me and I can’t click on it to take it. Are you able to help me with that? Thanks!
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Hi, from our records, it looks like you bought the course over a year ago, passed the exam, and your access has expired since then. I see you sent a support ticket as well about this - since it’s specific to your account let’s continue the conversation there.
May I please get a dashboard reset as well?
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Hi @Hattie_Keebler, you’re good to go!
hello - looking to adjust my exam date - is there a way to update? ty!
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Yes, just click the button with arrows next to your current date! You can change your target date as often as you’d like, and it’ll reallocate your remaining study tasks.
Thanks Justin! Probably the only thing I hadn’t clicked - appreciate your help.
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Hey @Justin could you please reset my dashboard?
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Hi @Kent_Feeney, I’m happy to help - I’ve just reset your program so you can start from the beginning.
Please let us know if there’s anything else we can do to support you as you study!
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Hi @Justin can you reset mine as well? I fell off with studying and need a new clean slate for my studying for the series 7. Thank you
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Hi @Fannie_Pfeffer, sure thing - I’ve reset your S7 program.
@Justin could my 63 materials be reset?
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Sure @Dallas_Hyatt, I’ve just reset your S63.
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Can you reset it one more time please
@Justin Can you reset it one more time please
Hi @Fannie_Pfeffer, no problem - I’ve just reset your course again.
Justin would you mind resetting the progress on my Series 66 exam course for me, please? Thanks
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Sure @Al_Breitenberg, I’ve just reset your S66.
@Justin - can I get a reset on my Series 9 materials?
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Hi @bbeebe, sure thing. I’ve just reset your Series 9.
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